Exchange/return

EXCHANGE/RETURN

ACCORDING TO THE UKRAINIAN LEGISLATION, JEWELRY IS REFERRED TO AS THE GOODS THAT ARE NOT SUBJECT TO RETURN AND EXCHANGE. (THE CABINET’S RESOLUTION No172)
EXCHANGE OF THE JEWELRY PIECE IS POSSIBLE ONLY FOR ANOTHER SIZE (THE PIECE SHOULD BE OF THE PROPER QUALITY). IF, FOR ANY REASON, THE PRODUCT YOU PURCHASED DOES NOT FIT YOU OR YOU FIND A MANUFACTURING
DEFECT: YOU CAN EXCHANGE IT FOR ANOTHER WITHIN 7 DAYS OF PURCHASE.
THE JEWELRY MUST BE OF PROPER QUALITY TO BE EXCHANGED.
IN CASES WHERE A DAMAGED PRODUCT IS EXCHANGED, AN EXPERT EXAMINATION IS CARRIED OUT TO DETERMINE THE REASONS WHY THE DAMAGE MIGHT HAVE OCCURRED.
THE WARRANTY
THE WARRANTY FOR GOLDEN ITEMS APPLIES FOR A YEAR FROM THE PURCHASE.
THE WARRANTY FOR SILVER ITEMS APPLIES FOR 6 MONTHS FROM THE PURCHASE.
THE WARRANTY DOES NOT APPLY IF THE JEWELRY HAS BEEN DAMAGED FOR A REASON:
– IMPROPER USE;
– EXTERNAL FACTORS;
AS WELL AS IF IT WAS REPAIRED BY YOURSELF OR ANOTHER JEWELER